Warning to Earthlink “Free Email Service” Users
Do you have an Earthlink free service account? You may wish to consider changing to another email service provider as soon as possible. Recently, Earthlink cut off access to my email. After at least a dozen long-and-dreadful phone calls to Earthlink technical services representatives in India, I learned that free service accounts can be cut off at any time and there is no way to retrieve emails or address lists. Yes, it really took that many phone calls. The ordinary representatives did not know free service accounts existed so I had to be transferred. All but two of the transfer attempts resulted in disconnects. And when I asked for a phone number of a customer service representative in the United States, I was told that the Earthlink offices in the US have computers in them but no people at all.
So there you have it. Earthlink free service account users beware! As a matter of fact, I would question signing up for any Earthlink account at all.
For those of you trying to reach me, my website still connects to my old Earthlink address. Wait a week or so before leaving a message on my website. My web manager will have to make a connection change. Or, if you know my old Earthlink email address, just substitute @yahoo.com for @earthlink.net.
Warm regards,
Laurel Anne Hill (Author of “Heroes Arise”)
http://www.laurelannehill.com













